Payments and Payment Plans
HCC makes education affordable to students. Students have several options to pay their tuition and fees. Information on the payment options available to students, including installment plans, is available at: www.hccs.edu/resources-for/current-students/student-financial-services/payments-and-payment-plan
At the time of registration, students will need to select their intended payment option to complete their enrollment. All HCC students are expected to pay their account balance in full or make payment arrangements according to the payment option selected during enrollment. For each payment option, payment to HCC is required within a specific timeframe. Students are not registered for any course until the full account balance is paid in full, or a payment plan contract is executed.
Students who fail to make payments within the payment timeframe allotted may be dropped from some or all classes and will be required to register again. Course/section availability cannot be guaranteed upon re-registration.
Students are responsible for paying all charges arising from registration/enrollment. These may include charges arising from reduction of financial aid award(s) due to change in enrollment and/or eligibility status. More information about Financial Aid can be found elsewhere in this Handbook.
Pay Online
Tuition and fees can be paid in full online by visiting www.myeagle.hccs.edu and following the steps outlined below:
- On the MyEagle home page, select “Student Sign-In.”
- Enter Web User ID and Password or follow the instructions to obtain the Web User ID and Password.
- After signing on, verify address and phone data. If no changes are necessary, click on continue.
- Acknowledge Student Financial Responsibility and HCC Policies to continue.
- On the Student Center, click “Make a Payment or Set up a Payment Plan.”
- Select “Click here to make a payment” or “Enroll in Payment Plan.” Complete the payment plan enrollment as directed.
- Enter credit card/checking account information.
- Enter student email address.
- Review information.
- Submit payment.
- Receive confirmation that payment has been accepted.
If the credit card is declined, a student may repeat the process using a different credit card.
Pay in Person
When campuses are open and during certain hours, students may pay by check, credit card, or money order at any cashier’s window. Students may call the Cashier’s Office prior to visiting a campus to confirm that their preferred payment method is accepted at that specific location.
If students are receiving a tuition waiver or tuition is billed to a company or agency, those students must present the waiver or voucher to pay in person. The remaining balance should be paid in full or a Payment Plan must be set up.
A complete listing of all Cashier’s Offices by college, including contact and location information, can be found at www.hccs.edu/applying-and-paying/business-office-locations.
Returned Checks
A $25 returned check fee may be assessed when a check payment or an electronic check (e-check) payment is returned unpaid.
Delinquent Student Account Balances
Holds will be placed on the student record preventing registration, grades, transcripts, and other college services as the account balance becomes delinquent. Balances not settled may be forwarded to a collection agency. It is the student’s responsibility to pay collection fees, which may be based on a percentage at a maximum of 24-percent of the debt, and all costs and expenses, including reasonable attorney’s fees, incurred in such collection efforts.
Notification of the outstanding student account balance is delivered by email to the student’s college email address and/or personal emails on file. Students can always view the balance and details online. It is the student’s responsibility to update their email and mailing addresses each time there is a change. Notifications sent by the College through any of these addresses are considered delivered.
Students are encouraged to check their account balance by logging into their student account by visiting www.myeagle.hccs.edu.
Refunds and Credit Balances
HCC Eagle Card
HCC uses BankMobile Disbursement to manage student refunds through the HCC Eagle Card. Students can choose either to open a BankMobile account or have their refunds deposited to an existing account by clicking “Choose a Refund Option” button on their student center page.
Credit Balances and Refunds
Credits generated as a result from dropped/cancelled courses and/or arising from overpayments shall be refunded after the official date of record or earlier upon student request to bursar.refunds@hccs.edu. Credits resulting from credit card payments shall be refunded to the same credit card used for initial payment as the first option. However, if it is not practicable, HCC may refund it through HCC Eagle Card. Credits resulting from cash, checks, and money order payments will be reimbursed through BankMobile Disbursement.
Amount of refunds for withdrawals are determined in accordance with the Drop and Withdrawal Refund Schedule based on total semester fees. If the student has established a payment plan, any remaining installment payments due are deducted from the refund amount. Any reduction in the balance due to a withdrawal will be adjusted on the remaining installments.
Course withdrawal does not release the student from the obligation to pay any balance owed to the College. One hundred percent refund before class begins of ALL tuition and fees will be made when the College chooses not to offer the class, College error is involved, or before the applicable drop deadline. See below for additional information.
Refund of Financial Aid Residual
The Financial Aid Office determines the schedule of financial aid refunds in accordance with the requirements of the Department of Education. More information is available by calling the Financial Aid District Call Center at 713-718-2000, and select option 2.
Drop and Withdrawal Refund Schedule
100% Refund Dates on Drops/Withdrawals are listed on the schedule and are determined by state law. *
Class Length |
Last Day for 70%
Refund * |
Last Day for 25%
Refund* |
2 or less wks. |
2nd day |
n/a |
3 wks. |
3rd day |
4th day |
4 wks. |
4th day |
5th day |
5 wks. |
5th day |
6th day |
6 wks. |
5th day |
7th day |
7 wks. |
7th day |
9th day |
8 wks. |
8th day |
10th day |
9 wks. |
9th day |
11th day |
10 wks. |
9th day |
12th day |
11 wks. |
10th day |
14th day |
12 wks. |
12th day |
15th day |
13 wks. |
13th day |
16th day |
14 wks. |
13th day |
17th day |
15 wks. |
14th day |
19th day |
16 wks. or more |
15th day |
20th day |
*A $15 Change of Schedule Fee is deducted after computing the percentage refund.
All non-refundable fees will be deducted before the percentage for refund is applied.
Non-Refundable Fees
NOTE: HCC does not refund the following fees for any reason other than that the selected class fails to have adequate enrollment to be offered in the selected term.
Drop/Add - $15
Returned Check - $25
Stop Payment - $25
Payment Plan Enrollment - $30
Payment Plan Late - $10
International Application - $75
(One-time charge for F, M, or J Visas only)
International Orientation - $50
Deferment/Reproduction - $50
Transcript - $5*
Transcript via Overnight Express or Fax - $15
Advanced Standing Examination for College Credit (per course) - $25
Advanced Standing Credit (per evaluation) - $25
*An additional service provider fee is required if transcript is requested by phone or online. There is no fee if a transcript is requested in-person. During times no in-person request is possible, all requests must be received by phone or online.
Continuing Education Refund Policy
A full refund can only be awarded if a student withdraws before or on the first class meeting date or if the class is cancelled. There are no partial refunds.
Refunds are processed between one to two weeks after the credits resulting from dropped or cancelled classes. If the payment is made by credit card, it will be refunded via credit card. If the payment is made by cash, check, or money order, it will be reimbursed by check. Tuition and fees paid directly to the institution by a sponsor or covered by scholarship shall be refunded to the source rather than directly to the students.
Refunds may only be mailed to the name and address on the student’s record. Any refund mailed to the name and address on record is considered delivered. The Stop Payment Fee to re-issue a refund check mailed to an incorrect address is $25 which will be deducted from the re-issued refund.
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